How to Update your Billing Email Address
Whether you had a typo creating your account or whether you'd like to transition over to a different professional email address, we understand that sometimes our customers just need to update their information. In this article, we'll show you how to update your ClickFunnels Account's Billing Email Address.
Updating your ClickFunnels Billing Email Address:
Customers actually do not have access on their side to update the Billing Email Address on their end, and it will require assistance from our Customer Service team. Before reaching out to our Customer Service team, there are a few details that can help expedite the process on your end.
Our Customer Service team will need to verify your ownership of the account before making any alterations to the information on file. Please note that we can verify ownership easily if you reach out from the email address connected to your ClickFunnels account or if you provide a screenshot of your receipt. If you're contacting us from an email address not associated with your ClickFunnels account, please provide the following details:
- The Original Email Address from signing up.
- The Last 4 Digits of the Credit Card on file.
- The Expiration Date of the Credit Card on file.
- Lastly, we will need the Name of the account holder.
Once you have that information ready, feel free to contact Customer Service through your Account's Support feature, or you can email them at any time at Support@ClickFunnels.com for help changing your Billing Email Address.
Important Note: Updating your Billing Email Address will not change your Login Email Address. Further, all statements and invoices will be issued to the new Billing Email Address.
If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.
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